Hance’s is great. They have proved to be honest, trustworthy, and do great work. They saved me several hundred dollars when my Mercedes CLS needed to be serviced. They recently replaced my rear brake pads (rather than all four) on my BMW 640, explaining the amount of wear and expected remaining life on the front pads. I’ve referred friends to Hance’s. In summary, I’d highly recommend!
24 Oct 2018
I just moved to Dallas and was looking for good repair shop other than a dealer. These guys got me in the next day at half the cost of the dealer and my Range Rover runs great. I also received a follow up call a few weeks later.
24 Oct 2018
I took my 2011 mercedes to Hance's. European because of the vibration..the motor mounts were pretty much gone..got it fixed great price..i am very happy with the results.i. would highly recommend this place..very professional and efficient...
23 Oct 2018
Took my ML350 to Hance European for service for the 1st time and I was very pleased. Their service was fantastic and their prices are extremely fair, unlike what I have been paying at the Mercedes dealer. Hance has earned my business moving forward.
ALWYN DOWELL SR
23 Oct 2018
19 Oct 2018
Great service. Friendly staff. Honest character!! Highly recommend!
01 Sep 2018
They did a great job servicing my mercedes!
29 Aug 2018
10 Jul 2018
I called Hance's European not really knowing what to expect, I've never contacted a auto repair outside of Mercedes. I was pleasantly surprised to find that I could get a repair on my Mercedes at a lower cost than the dealership but with the dealership professionalism. Jay was wonderful in getting me in and taken care of quickly. I would highly recommend Hance's European Auto repair for all your needs! Thanks so much everyone at Hance's….
Wendi Branch Kaplan
05 Jul 2018
The service was great and even better pricing! Thank you!!!
26 Jun 2018
Hance’s European provides excellent customer service in addition to their main purpose of being among the best mechanics. This team is honest with their services. I believe this is an excellent business with great teamwork because it values integrity.
24 Jun 2018
Amazing service and very honest!! Customer for life..
22 Jun 2018
Excellent customer service! The guys at Hance are reliable, trust worthy and work quickly.
22 Jun 2018
When I took my aging Mercedes (2009), there for the first time I knew there was something seriously wrong. My car was diagnosed with a few problems, enough to make you say 'is it time?'...they told me what was immediately needed and what I could schedule later...easy on the pocketbook...here it is three or four months later and I do feel sometimes that it is almost as good as new...thank you Jay and crew...your work is excellent and your prices really reasonable
..(yes, I compared a couple of times with my old place)...customer for life!!...Thank you!!!
22 Jun 2018
As a new customer, we are very pleased with every aspect of Hance’s European - quality of assessment and work, value and piece of mind, and customer service. We trust Jay and his service team, and that says it all for us. We feel very fortunate to have found Hance’s!
19 Jun 2018
This place is awesome! They do great work and always honest and fair priced! They have done a great job on my Mercedes every time. Love Jay and the rest of the group!
14 May 2018
If you're looking for an honest and fair priced independent repair shop, look no further. Jay and his team saved me from the extortion practice of a certain MB stealership service dept in Grapevine. Hance's European demonstrated genuine care/concern while offering an extremely fair price on both parts and labor. They took the time to listen, provide guidance based on their expertise, and delivered on their repair promise. Highly recommended, and am thankful I have found a dependable shop that I can take my cars to.
10 May 2018
Amazing work at reasonable prices. Friendly staff. Have had body work done on vehicles 4 times before that would rate 5 stars.
27 Apr 2018
Hance Auto is a professional business that treats its customers like family. Jay makes me feel well taken care of when I call and he recognizes my vehicle and its history. I'm not just another number. I trust my vehicle to Hance Auto for my yearly maintenance and my repairs.
26 Apr 2018
Jay at Hance automotive recently worked on repairs for my VW EOS and my son’s VW Jetta. I was pleased with all the work. I was looking for a good alternative to high priced VW dealers and found it. Jay is very knowledgeable and was able to quickly identify all issues and complete the work in good time at a much lower cost than the VW dealer.