I was having an issue getting the center console open in my car. I brought it in and they were able to open it in 5 mins no issue to my vehicle! In addition, I was so thankful and offered to buy them beer when they told me it was no charge. Although they refused the brewskies, I’m happy I’m able to give this review to highlight how awesome their service and promptness is! I will definitely be referring them and using them in the future!
06 Mar 2020
I was recommended by a coworker to bring in my vehicle to Hance's auto repair and decided to bring my car in because I was hearing a noise from a wheel. Hance's European Auto looked over it and found no real problems and recommended to change my tires once they were worn down. They were very honest and completely professional. I will use them again in the future for any vehicle repairs that I need... Awesome!!!
04 Mar 2020
15 Feb 2020
The best place for BMW service. They are pros and will not over charge you! Hands down the best!!!!
12 Feb 2020
Alex and Joe or Jay both were amazing to let ne know exactly was was wrong with my BMW 335is. Most of the shops try to rip you off but they told me what was super important to fix and what was preventative maintenance which i really appreciated. They also gave me a first time 10% discount which made a bit easier to get my repair done. You guys do what you do at Hance's European, i recommend these guys for any german cars to anyone thats looking to get repair done and is stressed out about it!
17 Jan 2020
16 Jan 2020
14 Jan 2020
Hance’s has been an absolute amazing experience since switching over from the dealership for both my cars. I went to Jay at Hance’s explaining problems the dealerships had laid out *needed* to be fixed and were ready to charge an arm and a leg for. After looking for the exact issue, Jay made it clear I was fixing to be scammed by the dealerships, put a plan in place for my cars, and overtime, proved that there really was no major issue. Only ever minimal tweaks that needed to be made. Jay and and all others at Hance’s truly go out of their way to accommodate you, get you the best possible pricing on all services, but the biggest thing is that you are never scammed into unnecessary services or parts. Each problem/service I’ve ever had with my cars always been explained in a way that non-mechanic folk can understand. Jay is honest about priority of services or parts needed to be done, and sticks strongly to the idea of “if it ain’t broke, don’t fix it!”. Hance’s really takes care if their customers and they show that from your very first experience with them. Highly recommend these guys!!
13 Jan 2020
Best service great prices & you don’t have the feeling of being robbed. They explained everything clearly & go over and above to make the client happy. Jay and the crew are amazing and so happy to have found them.
13 Jan 2020
Jay and his team of professionals are seriously awesome. They really show great hospitality, and make sure you’re taken care of and are comfortable. Upfront, honest and more than fair pricing. You will always be well informed of what your paying for as well as your options. They really know what they’re doing ! It has been a very enjoyable experience for me and I will always be a customer. I highly recommend Hances European automotive for ALL of your repair needs. It’s a great feeling when your not being scammed and you have reliable AutoCare.....especially as a women!!! Thank you so much!!!
17 Dec 2019
17 Dec 2019
Excellent customer service, reasonably priced, and refreshingly honest and straight-forward. Will definitely be returning.
04 Dec 2019
The guys at never disappoint! They are well versed in all European makes and models and will take great care of your car
29 Nov 2019
27 Nov 2019
Very professional and reasonably priced. Make sure the is well informed.
04 Oct 2019
Awesome fast service!
26 Sep 2019
Hance’s European has been servicing my wife’s Volvo for a few years now. We take it in for the oil change and Jay tells us what else is needed at that time. No reason to replace anything until it truly needs its. Best european auto repair shop in Dallas.
17 Sep 2019
Jay, Alex, Lloyd and everyone else @ Hance's are extremely good at what they do. They take there time and want to make sure nothing is missed. Customer Service is incredible and boy are they honest. Prices are fair and they will do what is best for the vehicle. I am a customer for life!!!!
09 Sep 2019
Excellent, Honest and not overpriced!
09 Sep 2019
My first time using them for service on my 911.2. Great work and even better prices I’ll definitely be back.