Hance's workers are so friendly, helpful, and persistent and consistent in their communication. My insurance was an absolute nightmare to deal with, but Amy stayed on top of emails, phone calls, documentation, and helped me from losing my sanity. :) I highly recommend!
18 Jan 2019
Hance’s did an exceptional job repairing my car and restoring it back to looking brand new. They were extremely helpful from beginning to end and kept in touch by email to let me know how things were going. When I called with a question, they knew exactly what phase of repairs my car was in and were able to tell me exactly what work was left and when I could expect to pick it up. They also finished much earlier than the original estimate so that was great. They’re the best!
30 Dec 2018
Excellent auto body shop that I highly recommend.
I had to have the grille and bumper completely replaced on my 2016 Mazda CX-5. I brought my car in on a Monday morning and they had it done by Thursday afternoon. The fast turnaround was already appreciated, but even more so given that this was the week before Christmas.
The price I paid for the work was very fair. The work itself was fantastic. The front office staff was very friendly and professional. They provided status updates throughout the repair process, which was a nice extra.
Overall, I'm very pleased. If I have to have auto body work done in the future, I will be taking my car back to these folks without hesitation.
10 Dec 2018
20 Nov 2018
Love Hance auto repair! Although the circumstances surrounding my situation were unfortunate, the only thing that would have made it worse was having to deal with an untrustworthy auto repair shop. So thankful that Hance was the exact opposite! They were extremely sensitive to my situation and handled my car (+ my nerves) with such care. As they worked on my car, I received updates each day throughout the week it was in the shop and I could not have been more pleased with the results. The staff is friendly, straight forward, hard working, and absolutely trustworthy. I would highly recommend you give them a chance to help you out!
15 Nov 2018
Five stars to these guys! They accommodated us and had quick repair with a great deal. Will definitely visit again if need arises!
16 Oct 2018
Amazing folks here. Was my first time dealing with anything like this and they took amazing care of me and my baby! Couldn’t recommend anybody else after coming here! Thanks so much ladies and gentlemen.
08 Oct 2018
I was in an unusual and complicated situation with my car, and extremely upset after my hood flew open and smashed my windshield on 75. I am SO GLAD that I had been recommended to go to Hance's because everyone I worked with was AMAZING (Rob, Drew, Lauren, and Amy). I really feel they went above and beyond to help me navigate a difficult time. I will always return to them in the future and I highly recommend them to everyone.
29 Aug 2018
So impressed by this business and its owner. I called in with an urgent problem - the bottom part of my bumper had just fallen-off and was dragging on the ground. When I got to the store, the owner jumped out from behind the desk, spent 15-20 minutes under my car fixing the problem with his powertools, and then sent me on my way. I tried to pay him but he refused, just said if I needed further work to give him a call. Hard to imagine a more friendly and helpful businessman. I will definitley go here next time I need auto body work. Many thanks for your help, really appreciate it.
29 Jun 2018
I am very pleased with the service I received at Hance's Uptown Collision! The staff was very attentive and quick to respond to any questions or concerns that I had. They finished the repairs in a very timely manner and my car looks better than new! I highly recommend them!