They did the job correctly in the allotted amount of time. I had an insurance collision claim. I would recommend using them without hesitation. Family owned.
26 Oct 2017
This was my first experience with Hance's Uptown Collision Center and it was a great one. Rob, Lauren and Drew were all so wonderful to work with, so efficient, so patient, so calm and so professional. The work they did on my car was perfect and done within the time and dollar estimate they gave me. They even sent emails with a chart showing the progress of my repair and when my car would be ready. I highly recommend Hance!
19 Sep 2017
Incredibly honest guys. Had quote for $275 and only charged me $150 because they didn't need to install a part that they thought they needed.
01 Sep 2017
11 Aug 2017
The team at Hance's were incredible and fulfilled every promise made. More importantly, my BMW presented some complex electrical challenges that took a bit more time than expected. But, Rob made certain that I was in no way inconvenienced by arranging for a rental -- at their expense -- completely unexpected, but totally appreciated. While their pricing may be a bit higher than other competitors, their commitment to meeting their customers' expectations and ensuring that I was completely satisfied more than justified their pricing. Their expertise, attention to detail and perfectionism is extraordinary. Don't for a second question going with these guys over other shops. Hance's deliver everything they promise and are completely honest and transparent throughout the entire repair process.
09 Aug 2017
04 Aug 2017
Great communication and work! Done quick and quality is guaranteed. Lauren in the office is a sweetheart. Everyone is so nice and accommodating. A rarity from what I've experienced in the past. Was done on time with no stories. Just excellent results.
28 Jul 2017
Take your car here to be repaired. Hance's found over $1500 more in hidden damage that the insurance company wasn't going to repair. Communication was great- calls, texts and emails to keep me updated. They did all of the paperwork to get the insurance company to pay for the extra damages. The work looks great. Highly recommend.