The team at Hance's were incredible and fulfilled every promise made. More importantly, my BMW presented some complex electrical challenges that took a bit more time than expected. But, Rob made certain that I was in no way inconvenienced by arranging for a rental -- at their expense -- completely unexpected, but totally appreciated. While their pricing may be a bit higher than other competitors, their commitment to meeting their customers' expectations and ensuring that I was completely satisfied more than justified their pricing. Their expertise, attention to detail and perfectionism is extraordinary. Don't for a second question going with these guys over other shops. Hance's deliver everything they promise and are completely honest and transparent throughout the entire repair process.
09 Aug 2017
04 Aug 2017
Great communication and work! Done quick and quality is guaranteed. Lauren in the office is a sweetheart. Everyone is so nice and accommodating. A rarity from what I've experienced in the past. Was done on time with no stories. Just excellent results.