27 May 2020
great service, sales helps you get the vehicle of your choice and if you are an AARP member they honor it and even help you with the right loan if you need one.
23 May 2020
Hi all, I'm not usually the person to leave reviews or look at Facebook and all. I am a high school teacher and am cautious of my online presence but I am making an exception in this case. I recently drove an 09 Honda Civic and it treated me well as a dad bringing kid here and there. Since I was young, watching “The Cannonball Run” and “Smokey and the Bandit” I have always wanted my badass car. Today I got it. I spent a lot of time on line looking for a Dodge Challenger and I found the best options by far were at Papa’s in New Britain. I was very, very fortunate to have been set up with Zaneta as a sales associate. From the moment we walked in the door, (without an appointment, sorry didn’t realize we needed one) we were met with the utmost kindness and professionalism. My family has been to Walt Disney World in Florida on at least twelve occasions and Papa’s hospitality reminded me of Disney. They were welcoming and supportive. They set us up to work with Zaneta and she was given high praise for which she absolutely deserved. The process was smooth and simple, no nonsense but very comfortable. This is my, our family’s first Dodge. I was truly impressed with the place. They have a dinner in the building! The staff and I can especially speak towards Zaneta, Mark and Debbie were a pleasure to work with. The tome was conversational and easy. Zaneta is the kind of person that, to me seemed very honest and forthcoming, I would go back if for no other reason than that I trusted her. I don’t normally take the time to write reviews but I would highly suggest Papa’s as the place to go for your next vehicle.