Had WW come out to quote complete windows and 2 sliding glass door replacements. Rich Dugan came out to quote the work. Friendly, courteous & knowledgeable. Said that WW does not do BOGO, Coupons or order right now and get a discount. Their price is quoted and if you are interested great, if not thank you for your time. LOVED THAT, NO BS. Due to budget constraints we ordered the two sliding glass doors, stating if all went well we would do the windows next year.
Time came for the installation and honestly we got off to a rocky start, installers had issue with their vehicle and showed up late. BUT.....Their professionalism, friendliness and knowledge made the difference. There was a miscommunication on the 2nd door and it caused us to stop the install of that one and after talking with Rick at the Pittsburgh Office we were immediately rescheduled for the 2nd door install. 2nd door installed same crew as first, same professionalism and courtesy etc. etc.
We could not be more pleased with the installs, the quality and look. At each turn and each issue WW staff resolved immediately and what goes perfectly all the time in the construction business...nothing does...
We will be calling Rich next Spring to get the Windows Ordered
18 Mar 2019
06 Mar 2019
Installation was quick and clean. The window was easy to access both inside and outside with no climbing needed, so that probably helped with it being convenient. The two installers were kind, polite and I was comfortable with them (and they made a fuss over my dog). We will only use Window World in the future!